We ship USPS First Class on all packages unless otherwise stated
We offer FREE Shipping on order 75+ (U.S only)
BUSINESS DAYS & HOLIDAYS
All orders ship Monday – Friday, excluding the following holidays below:
New Year’s Day
Christmas Eve Day
New Year’s Day
We ship First Class Package International and Priority Mail Express International on all international packages
Please be aware that packages are taking quite longer that usual to get delivered when sent outside the US. We have no control over how long your country's customs officials will hold a package, nor do we have any way of predicting how long they will take. We will not be held responsible for delivery times as it is out of my control.
We are not responsible for any tax or custom fees associated with your purchase. Many countries will charge custom/tax fees in order to receive your package. These fees are NOT extra shipping charges.
Any packages that are not claimed through your local customs officials and/or post office due to unpaid custom fees/taxes, incorrect address provided, etc. may get sent back to us. If the package is returned back to us for the reasons listed above, you will inquire a re-delivery fee & your original shipping costs are non-refundable.
Due to Custom's Fee's we are not able to take returns on International orders.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.